Changing the payment outlook of passengers helps to get rid of hard cash requirements and reduce the transit time, which eliminates the long ticket queues and is an important driving force for automated fare collection (AFC). This is an end-to-end and contactless solution for replacing the traditional ticketing system with automated ticketing.
It usually consists of ticket checking machines, automatic gate machines, recharging terminals, and ticket vending machines. This system helps to facilitate efficiency in fare collection, save time, and improve overall transaction, thereby reducing waiting time in searching for cash to purchase tickets.
Automated fare collection solution comes from tools and cutting-technology, which allows you to provide great experiences to travelers. It offers both multiple and single electronic methods, such as apps, mobile devices, biometrics, and smartphones to allow seamless boarding.
AFC solution is also future-proof because it comes with futuristic technologies, including fingerprinting, biometric identification, facial recognition, and voice recognition, just to name a few. Other solutions that AFC can provide you with include:
- AI fraud reduction engine
- Aggregation of services
- Payment settlement functionality
- Flexible design
Empowerment of Fare Collection
AFC solution helps to strengthen fare collection activities with its cutting-edge features, allowing you to handle many things that were not possible earlier. For instance, its flexibility allows operators to centralize data and process it in the core services rather than rolling separate pieces of details across different systems.
This allows operators to control and operate their systems every day. In addition to that, this makes data readily available 24/7 in real-time.
Elements of Automated Fare Collection
Every AFC element is linked electronically to ensure all transactions are recorded and might be accounted for against the sales income. These AFC elements may include:
- AVMs (add value machines)
- Computerized accounting and management systems
- TVMs (ticket vending machines)
Trends in the AFC System
ACF solution includes magnetic stripe, smart cards, OCR (optical character recognition), and NFC (near field communication). Growth in these technological developments is made to enhance their performances.
Smart cards are used at the terminals of AFC solution, where cards are accessed, and details are sent to the destination by services.
As for magnetic stripe, they serve as cardboard-like tickets with more stripe of oxidized materials encoded to hold data. Authorized machines read this data in the magnetic stripe, and you may use it in different fields, including fare collection.
Benefits of AFC
Considering customers are now using open payment systems across many sectors, it is high time for transit agents to introduce the payment option. Automated fare collection, in particular, benefits both commuters and operators.
For operators, the system increases customer satisfaction, reduces fare evasion, simplifies cash management, allows implementation of flexible fare policies, minimizes boarding time, and generates ridership data for schedules or planning.
The AFC system market has witnessed rapid development because the demand for automation in the fare collection systems is growing. Because the AFC system improves transportation services and is cost-effective, many cities are planning to use it in transport facilities.
The road and rail transport infrastructure also shows promising development and may drive the AFC system in the forecast period. Plus, more TVMs are already being used in subways, local bus transit networks, and metro stations, resulting in more demand for these machines in the market.